The National Identity Management Commission (NIMC) says it has recorded yet another achievement as the body cleared a backlog of over two million National Identification Number (NIN) modification requests.
NIMC Acting Director General, Engineer Abisoye Coker-Odusote, disclosed this in a statement on Wednesday.
She said the achievement highlights the commission’s commitment to give Nigerians opportunities to secure and universally recognized identity documentation.
The commission stressed that it was committed to improving its communication channels where and how expected.
“NIMC’s dedicated teams have been working tirelessly to process these backlogs and will not relent in effort to ensure that citizens have a streamlined experience when obtaining their NINs.
“We acknowledge the challenges that many Nigerians faced in the past and appreciate the patience they have shown during this period.
“And now that we have cleared over two million outstanding NIN modification applications, we will continue to work strenuously at all our centres to ensure that whatever requests that are outstanding are cleared as soon as possible,” Coker-Odusote added.
She said: “We are in the process of establishing a robust communication system to facilitate the logging of complaints as well as the resolution of issues in a timely manner.
“This is because we understand the importance of addressing concerns promptly and are determined to provide efficient solutions to any challenges that may arise.
“And of course, NIMC is actively investing in world-class infrastructure to better serve the Nigerian population.
“We believe that a strong and modernized infrastructure is crucial for delivering efficient and reliable services to all Nigerians.”