Breaking: FirstBank debunks system upgrade rumors, assures seamless banking
FirstBank has moved to address misleading reports circulating in the media regarding a purported system upgrade.
The bank has confirmed that the message, which was incorrectly interpreted and reported, was intended solely for its vendors and related to a transition to a new cloud-based supplier platform.
According to the bank, the upgrade aims to enhance capabilities and benefits for vendors on its automated I-Supplier Platform. The new platform is designed to provide a world-class experience for managing suppliers.
Contrary to speculative reports, FirstBank assured customers that no system upgrade is currently underway and all customer applications remain fully operational. The bank emphasized that its banking systems, customer transactions, channels, and services will not be disrupted by the enhanced supplier platform.
FirstBank reiterated its commitment to seamless service delivery, ensuring uninterrupted access to its services. Customers are advised to disregard the misleading reports and continue banking with confidence.
The bank’s management reaffirmed its dedication to providing exceptional service and maintaining the trust of its customers.
